{"id":7674,"date":"2024-10-11T08:49:16","date_gmt":"2024-10-11T12:49:16","guid":{"rendered":"https:\/\/superiorflooring.ca\/?page_id=7674"},"modified":"2024-10-11T09:12:19","modified_gmt":"2024-10-11T13:12:19","slug":"order-policy","status":"publish","type":"page","link":"https:\/\/superiorflooring.ca\/fr\/order-policy\/","title":{"rendered":"Politiques et avis de non-responsabilit\u00e9 relatifs aux produits"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7674\" class=\"elementor elementor-7674\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cfec0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cfec0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-edc9652\" data-id=\"edc9652\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aa6efb elementor-widget elementor-widget-heading\" data-id=\"2aa6efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product POLICIES &amp; Disclaimer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b51c27 elementor-widget elementor-widget-text-editor\" data-id=\"1b51c27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div><div class=\"pt-0\"><div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\"><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><span style=\"font-size: 16px;\">Herwynen Saw Mill strongly values the Internet as a key resource for product information. Our website is equipped with advanced tools and up-to-date information on both products and fashion trends. You can use our Dealer Locator to find nearby Authorized Superior Flooring Retailers. However, while the Internet is helpful, photos alone can&#8217;t fully capture the true impact of our products. It&#8217;s important to see and feel the product in person and benefit from the expertise and services provided by an Authorized Superior Flooring retailer to make the best selection.<\/span><\/div><div>\u00a0<\/div><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><strong style=\"font-size: 16px;\">Purchasing Online<\/strong><\/div><\/div><\/div><\/div><\/div><div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"082d51eb-c340-4ba7-87ee-8f96df1dbbb2\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p>Products from Superior Flooring that are bought through third-party websites do not qualify for our Manufacturer&#8217;s warranty. Herwynen Saw Mill will not process claims for products purchased online, nor will we accept returns for such purchases. Our distributor-dealer network ensures full protection for customers, reducing the risk of buying damaged goods, knock-offs, or misrepresented products.<\/p><p>Additionally, hiring an independent contractor for installation comes with risks. Authorized Superior Flooring Dealers work with experienced installers, providing you with recourse in the event of installation errors. Freight damage or bait-and-switch products are difficult to address with independent contractors who may be less responsive. Local Authorized Dealers can provide quick, reliable service and, in the unlikely case of a manufacturing defect, they have the support of local distributors. Your legal rights are also better protected when working with a local dealer.<\/p><p><strong>Trademarks and Representation<br \/><\/strong>We do not permit the use of our trademarks, images, or product representations in association with posted prices or sales. Superior Flooring products are only to be sold within the serviceable driving distance of a retailer&#8217;s business location. Internet dealers are not part of our Authorized Dealer Network. Dealers who sell Superior Flooring products online risk losing access to our products, being removed from the program, and may face legal action for continued unauthorized use of our trademarks.<\/p><p><strong>Authorized Dealers<br \/><\/strong>To qualify as an Authorized Dealer, stores must be registered with their local distributor, maintain good standing, and feature current displays of Superior Flooring products. Herwynen Saw Mill will not honor warranty claims without an initial inspection by the original retailer. Proof of purchase from the local distributor must be provided, verifying that the material purchased is a first-quality Superior Flooring product. If the retailer cannot resolve the warranty issue, a follow-up inspection must be arranged with the local distributor, retailer, and the original installer.<\/p><p>A floor purchased from an Authorized Dealer and installed by the homeowner still qualifies for full warranty coverage, but the installation must meet professional standards as outlined in the product\u2019s instructions. For DIY installations, the selling dealer is responsible for the initial warranty service. Reports from independent inspectors or installers will not be accepted in place of an inspection by the original dealer.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Product POLICIES &amp; Disclaimer Herwynen Saw Mill strongly values the Internet as a key resource for&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7674","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product POLICIES &amp; 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